Cart Connect Privacy Policy

Cart Connect Privacy Policy

Last updated on 30th July 2025

Last updated on 30th July 2025

Privacy Policy for CartConnect: WhatsApp Checkout

This Privacy Policy describes how your personal information is collected, used, and shared when you install or use the CartConnect: Whatsapp Checkout app (the "App") in connection with your Shopify-powered store.

Personal Information the App Collects

When you install the App, we are able to access certain information from your Shopify account.

We collect the following types of personal information from you as a merchant:

  • Shop Domain: The domain of your Shopify store.

  • Shop name and Email:  

  • Subscription Status: Your current subscription status for the App.

We collect personal information directly from you (e.g., through your Shopify account when you install the App).

How Do We Use Your Personal Information?

We use the personal information we collect from you to:

  • Provide and operate the App and its services.

  • Communicate with you regarding the App.

  • Manage your subscription to the App.

  • Comply with legal obligations.

Sharing Your Personal Information

We do not share your personal information with third parties for marketing or advertising purposes. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Data Minimization

We are committed to the principle of data minimization and collect only the data necessary for the App to function (shop domain, subscription status).

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

We have implemented webhook endpoints for customers/data_request, customers/redact, and shop/redact to facilitate your data subject rights as required by GDPR.

Data Retention

When you uninstall the App, we delete all your information from our records.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@b-moat.com.

Privacy Policy for CartConnect: WhatsApp Checkout

This Privacy Policy describes how your personal information is collected, used, and shared when you install or use the CartConnect: Whatsapp Checkout app (the "App") in connection with your Shopify-powered store.

Personal Information the App Collects

When you install the App, we are able to access certain information from your Shopify account.

We collect the following types of personal information from you as a merchant:

  • Shop Domain: The domain of your Shopify store.

  • Shop name and Email:  

  • Subscription Status: Your current subscription status for the App.

We collect personal information directly from you (e.g., through your Shopify account when you install the App).

How Do We Use Your Personal Information?

We use the personal information we collect from you to:

  • Provide and operate the App and its services.

  • Communicate with you regarding the App.

  • Manage your subscription to the App.

  • Comply with legal obligations.

Sharing Your Personal Information

We do not share your personal information with third parties for marketing or advertising purposes. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Data Minimization

We are committed to the principle of data minimization and collect only the data necessary for the App to function (shop domain, subscription status).

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

We have implemented webhook endpoints for customers/data_request, customers/redact, and shop/redact to facilitate your data subject rights as required by GDPR.

Data Retention

When you uninstall the App, we delete all your information from our records.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@b-moat.com.